Barracuda Appliance Control (BAC) End-of-Life Notice

Barracuda Appliance Control (BAC) End-of-Life Notice

Barracuda Appliance Control (BAC), a management console within Barracuda Cloud Control (BCC), will reach end of life on February 15, 2027. On that date, the BAC web console and its supporting cloud services will be shut down.

Important: If you use BAC only for Cloud Protection Layer (CPL), no action is required. CPL is not affected by this end-of-life change and will continue to work as it does today.

CPL now appears as its own application in the Barracuda console sidebar rather than under Appliance Control.

Summary

BAC provides a central web console for managing multiple on-premises Barracuda security appliances from one place. After the shutdown date, BAC-specific features such as centralized dashboards, inventory, cloud backup through BAC, user and group management, audit logging, scheduled reports, and remote access into appliance administration pages through the BAC portal will no longer be available.

Your Barracuda appliances themselves are not being discontinued by this notice. They continue to operate normally and can still be managed directly through each appliance’s own web interface.

Products and services affected

This notice applies to customers using BAC with supported on-premises Barracuda products, including:

  • Barracuda Email Security Gateway

  • Barracuda Web Filter

  • Barracuda Web Application Firewall

  • Barracuda Message Archiver

  • Barracuda Firewall

Note

This notice applies to the BAC management console and related BAC cloud services. It does not affect the underlying appliance products.

What this means for customers

After February 15, 2027, you will no longer be able to use BAC as a central management console. Instead, you will manage each supported appliance directly through its own hostname or IP address.

  • BAC centralized management features will be removed. See Features that are going away for details.

  • BAC-hosted cloud services tied to Appliance Control will be shut down.

  • Per-appliance administration features continue to work when accessed directly on the appliance.

  • CPL remains available as its own application and is not affected.

Features that are going away

The following BAC-owned features end when BAC is shut down:

Category

Feature

What to expect after shutdown

Category

Feature

What to expect after shutdown

Dashboard

Centralized dashboards and rolled-up views

No replacement for the BAC consolidated dashboard experience

Device management

Connected appliance inventory and BAC-based device management

Manage appliances directly through each device

User and group management

BAC users, groups, and BAC account-level administration

No BAC replacement. For appliance-specific time zone settings, go to Administration in the Email Security Gateway Basic interface.

Audit and reporting

BAC audit logs, scheduled reports, and fleet-wide reporting

No BAC replacement. For appliance task details, go to Advanced > Task Manager on the respective appliance.

Task manager

Running Tasks / Task Errors

For appliance task details, go to Advanced > Task Manager on the respective appliance.

Cloud backup

BAC cloud backup services and stored backup data

 

For appliance backup options, go to Advanced > Backup on the respective appliance.

Download your backups from BAC before the deadline. 

Recommendation: Switch to alternate backup methods available under Advanced > Backup menu (FTP, FTPS, SMB) and download any cloud backups to local storage

Firmware and definitions

Centralized BAC workflows for updates

BAC update workflows will end. Use the update options available directly on each appliance, unless Barracuda provides product-specific guidance.

Remote access

Launching appliance administration pages through BAC

Access appliances directly by hostname or IP address

Next Steps

  1. Review how your organization uses BAC today.

  2. If you use only CPL, no action is required.

  3. Plan exports for any BAC data you need to retain. The export window opens on December 15, 2026, and exports must be completed before February 1, 2027.

Note: After shutdown, remaining data will be deleted according to the retention policy.

  1. Confirm direct access to each appliance by hostname or IP address.

  2. Update any internal processes or bookmarks that rely on BAC for day-to-day administration.

Key dates

Date

Milestone

Date

Milestone

August 19, 2026

End-of-life notice published

December 15, 2026

BAC data export window opens

February 1, 2027

Last day to export BAC cloud backup data

February 15, 2027

BAC service shutdown

Frequently asked questions (FAQs)

Do my appliances stop working when BAC shuts down?

No. Your on-premises appliances continue to operate normally. Only the BAC central management console and supporting BAC cloud services are being retired.

Will Cloud Protection Layer still work?

Yes. CPL is already an independent application and is not affected by this end-of-life change.

Is there a replacement for the BAC central console?

No unified replacement is planned for BAC. Going forward, you should manage each appliance directly through its own interface.

What happens to BAC cloud backup data?

If you need backup data stored through BAC, plan to export it during the export window that opens on December 15, 2026. Complete exports before February 1, 2027. After the shutdown, remaining data will be deleted according to the retention policy.

How do I navigate to CPL in the BarracudaOne UI?

In BarracudaONE, select Apps apps.png , and then select Cloud Protection Layer.

Alternatively, log into login.barracudanetworks.com, which will redirect you to BarracudaONE.

Can I still contact Barracuda Networks Technical Support?

Yes. Support for the individual Barracuda product lines continues unchanged. Contact Barracuda Networks Technical Support.

 


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