Copying a Support Assistant Policy
You can copy a Support Assistant policy to use as the base for a new policy you want to create. Copied Support Assistant policies are automatically provided the same name as the original, with a number appended starting with (1). You can then change the name of the copy as desired.
In Service Center, click Service Delivery > Policies > Support Assistant.
Select the check box beside the policy you want to copy.
Click Copy.
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