Viewing Alerts from the Services Dashboard

The Services Dashboard displays the alerts at each service plan you have set up. At the top of the dashboard, each service plan is represented by a widget. The number of active alerts for each service plan is displayed, and you can click the service plan widget to open the Alerts page.

Each service plan widget is color-coded. You can specify the color of each widget by going to Configuration > Service Plans, clicking the name of the service plan, and then clicking in the Icon Color box to open a color palette.

To view the alerts for a service plan

In Service Center, click Service Delivery > Services Dashboard.
Click a service plan widget at the top of the Services Dashboard.