If you are a URL Filter Override admin, you can grant users access to URL categories that are normally blocked by the URL Filter. Follow the steps below to grant a user access to a URL category for a specific length of time.

Before You Begin

Get the following information from the Barracuda CloudGen Firewall administrator:

• The IP address of the ticketing web interface (e.g., 1.2.3.4)

• The username and password for your admin user.

• Your browser must allow JavaScript on the override block and admin pages.

Grant URL Category Override

1. In a browser, go to: https://IP address for the override web interface/cgi-bin/override-admin

2. Enter your Username and Password.

3. Click Login.
   

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4. Set the number of minutes the override will remain valid for, and click the green button or the red X button to deny the request.
   

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If the request was allowed, the user is now permitted to access websites in this URL category for the time span you set. If you denied the request, this URL category is blocked for the set time span.