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How to Migrate BCS to SecureEdge

How to Migrate BCS to SecureEdge

This article outlines the steps required to migrate your Barracuda Content Shield (BCS) account to SecureEdge, a next-generation security platform with DNS-based web filtering, AI-driven content inspection, and Advanced Threat Protection (ATP), all managed via the unified, cloud-based SecureEdge Manager portal.

BCS-to-SecureEdge migrations are activated on a per-account basis. To activate, please contact support at Contact Support or consult Barracuda sales.

Prerequisites before Migration

  • Ensure you complete all necessary changes in BCS before starting migration. Once started, you cannot revert or retry. Make all changes to users, policies, and locations before clicking the START button.

  • If your account uses the DC Agent user directory, ensure all users have valid email addresses; users without valid emails will not migrate.

  • To upgrade to SecureEdge Internet Access, you need a valid BCS subscription and an appropriate account in Barracuda Content Shield.

BCS-to-SecureEdge Migration Video

BCS-SecureEdge Migration.mp4

BCC-Synced / DC Agent User Configuration Video

BCC synced-DC agent user configuration.mov

When transitioning from BCS to SecureEdge, follow these steps:

Initiating Migration for a Local User

  1. Go to the DASHBOARD page of the BCS.

  2. Click START.

    bcs01-user-local.png

  3. The Preparing your account for migration… window opens, showing the status as PREPARING.

    bcs-preparing.png

  4. After the configuration is ready to be copied to SecureEdge, click CONTINUE.

    bsc-cont.png

  5. You will be redirected to the SecureEdge migration wizard.

  6. The SecureEdge Welcome window opens. Click Read.

    bcs03.png

  7. The Legal terms page opens. You must scroll through the entire document to agree. Review the terms and conditions, then click Accept terms.

    bcs04.png

  8. You can now see that under the Legal terms & conditions section, the text now states Accepted with a green check mark. In the top-right corner of the window, click Start now!

    bcs05.png

  9. The Personalization page opens. Specify values for the following:

    • Region – Select your region. You can choose either Europe or North America. Note: This field is mandatory.

    • Type of business – Select your business type. You can choose between School, Corporate, Government, or Other. Note: If you choose Other, please specify your business type.

    • Number of users – Select a value based on the number of users. Choose from the following ranges: 0-50, 51-200, 201-1000, 1001-5000, 5001-10000, or > 10000.

      bcs06.png

  10. Click Submit.

  11. The Account Migration page opens and displays the following information:

    • The chosen Tenant/Workspace is displayed in the top menu bar. The BCS setup will migrate to SecureEdge in the selected BCS-migration workspace.

    • It includes details about the account name, seat availability, and expiration date.

  12. In the Configurations section, specify a value for the following:

    • Email Suffix – Enter the email domain. If the BCS account has local users, they must provide an email domain as a suffix. E.g., gmail.com Note: If the user is local, they must enter the email suffix to migrate. Non-local users can migrate directly.

      bcs07.png

  13. Click Migrate. Note: During the migration, you can view the progress bar in the sections: Configuration, Report, and Migration report.

  14. After the migration process is complete, the Migration report section will display Synced with a green check mark. The Configuration and Report sections will also show a green check mark.

    bcs08.png

  15. (Optional )You have two options:

    • Download Report – To download the report, click Download Report and save it.

      bcs09.png

    • Preview Report – To preview a report, click Preview Report. The Migration Report page opens, where you can verify the migration details.

  16. Click Submit.

  17. The warning note window appears. Click OK.

    warning-note.png

  18. The SecureEdge Dashboard page opens. The chosen Tenant/Workspace is displayed in the top menu bar.

    se-db.png

  19. From the dop-down menu, select the workspace. E.g., bcs-migration.

    bcs-ws.png

  20. To verify your policies migration, follow these steps:

    • In the left menu, click Security.

    • Expand the Web Filter menu and select Policies.   

      sec-pol.png

    • The Web Filter Policies page opens, displaying all your migrated policies.

      bcs10.png

  21. To verify local user migration, follow these steps:

    • Go to Identity > Users.

      id-users.png

    • The Users page displays all your migrated users.

      bcs11.png

SecureEdge notifies BCS once the account migration is complete. After BCS marks an account as migrated, the user interface will turn read-only after a specified number of days, and the Migrate button will be disabled.

During the migration, a progress bar will be shown to track the import process. The migration is executed in the following sequence:

  1. Users, Groups, and Directory Settings – Imports all user accounts, group memberships, and associated directory configurations.

  2. Advanced Policies – Migrates custom and advanced policy configurations.

  3. Everyone Policies – Transfers policies that apply to all users.

  4. SSL-Inspected Policies – Migrates policies related to SSL Inspection.

  5. Enrolled Users and Groups – Imports enrollment data for specific users and groups.

  6. DNS Policies – Transfers DNS policies.

  7. Block Page Policies – Migrates configurations for block pages displayed to end users.

Note: The account remains in read-only mode throughout the migration process to ensure data integrity.

(Optional) Initiating Migration for MSP Account

  1. Go to the Accounts page of Barracuda Content Shield.

  2. Click START next to the MANAGE button.

    msp-02.png

  3. When an account is marked for migration, you will see the following:

    • The migration status and read-only status will be displayed.

    • The START button will change to NEXT when the configuration is ready to copy to SecureEdge.

    • An informational banner will appear once an account on the MSP view is marked with the feature flag.

    • No button will appear next to the MANAGE button after the account is successfully marked as migrated.

  4. When a BCS account is flagged as migrated, the user interface will become read-only after a specified number of days, and the MANAGE button will disappear.

Note that the BCS migration to SecureEdge will fail under these conditions:

  • If the BCC Account ID does not match the logged-in SecureEdge account, the migration will fail with an error message.

  • If a user has an active SecureEdge account, migration is not permitted. Migration is only available for users without existing SecureEdge accounts.

  • If the MIGRATE button is clicked while the network is down, an error will be displayed and redirection will be prevented.

  • If the MIGRATE button is clicked from multiple tabs or browsers. Only one active session is allowed.

  • If the user session times out during migration. Users can migrate after logging back in.

  • If the user selects a workspace with a conflicting name or ID from another user.

  • If the user skips a mandatory wizard step (e.g., POP setup) by navigating back or forward.

  • If invalid characters in usernames are used, migration will fail validation.

 

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For general product inquiries or technical support, please contact the global Barracuda Support team.