SaaS Licensing

Barracuda SaaS Service Licensing and Subscription

Non-MSP Account

The Barracuda SaaS Service (which includes SecureEdge Access, Edge Service, and Connectors) is a subscription-based offering hosted and managed by Barracuda Networks. To begin using Barracuda SaaS Service, complete the following steps:

Step 1. Place your order

Submit a purchase order to Barracuda Networks.

Step 2. Activate your product

After your order is processed, you will receive an email from Barracuda Customer Services with your product activation key. Follow the instructions in the email to activate your subscription. For more information, see How to Activate the Barracuda SaaS Service Using an Activation Key.

Step 3. Receive confirmation

Once activated, Barracuda Networks sends an email with your purchase order certificate.

Step 4: Verify your Licenses

In SecureEdge Manager, go to Profile > Licenses to confirm your active licenses.

MSP Account

The Barracuda SaaS services are assigned by a Managed Service Provider (MSP). In addition, hardware is now assigned through the MSP, which means that all hardware allocation and management responsibilities have been transferred to the MSP. This change aims to streamline the process and improve efficiency in handling hardware resources.

SecureEdge Access Licensing

Barracuda SecureEdge Access brings Zero Trust/BeyondCorp security to your endpoints with a quick and easy configuration. The SecureEdge Access Agent is available for all desktop and mobile platforms.

SecureEdge Access Points of Presence (PoPs)

A Point of Presence acts as a connection point linking your SecureEdge Access Agents, delivering cloud-native security and enforcing Zero Trust Access at global PoPs for SecureEdge Access plans.

SecureEdge Access Plans Overview

Access Plan	Cloud-Based Enforcement via…	Deployment & Licensing

Access Plan	Cloud-Based Enforcement via…	Deployment & Licensing
DNS Access	Points of Presence (PoPs) only.	DNS Access includes DNS-based web filtering and SecureEdge Access POPs, including 10 ZTNA licenses (seats) to evaluate secure remote access. The SecureEdge Access Agent is free. Each user can simultaneously use up to 10 devices and access the centralized SecureEdge Reporting service for 30 days.
Private Access	Points of Presence (PoPs) SecureEdge Access POPs are highly recommended. Alternatively, Private PoPs. Azure Virtual WAN, Private Site devices, and Barracuda-hosted Edge Services, can also be utilized.	Private Access offers DNS-based web filtering and a secure VPN replacement with ZTNA. Each user can simultaneously use up to 10 devices and access the centralized SecureEdge Reporting service for 30 days. The SecureEdge Access Agent is free. The SecureEdge Connector for ZTNA enables application connectivity for on-premises environments or any supported public cloud (included). Alternatively, you can use a SecureEdge Site device or CloudGen Firewall. (Optional) ZTNA connectivity to the IoT device management console is available.
Internet Access	Points of Presence (PoPs) only.	Clientless access either redirects DNS requests to Barracuda SecureEdge for DNS‑based web filtering only, or uses the SecureEdge Access agent to backhaul all traffic to a SecureEdge Access PoP. The SecureEdge Access Agent is free. Each user can simultaneously use up to 10 devices and access the centralized SecureEdge Reporting service for 30 days.
Premium Access	Points of Presence ( PoPs) Private PoPs	Premium Access combines all features and functionality from the other three plans with AI governance and cloud‑delivered SASE security, protecting any user on any device. The SecureEdge Access Agent is free. Each user can simultaneously use up to 10 devices simultaneously and access the centralized SecureEdge Reporting service for 30 days. The SecureEdge Connector for ZTNA enables application connectivity for on-premises environments or any supported public cloud (included). Alternatively, you can use a SecureEdge Site device or CloudGen Firewall. (Optional) ZTNA connectivity to the IoT device management console is available.

Note some important information related to SecureEdge Access deployment and licensing:

SecureEdge Access licensing is user based, referred to as seats, and covers up to 10 devices per user (also for simultaneous use).
Available or unused seats are transferable within an account/tenant.
Additional Edge Service bandwidth is available for purchase in 50 Mbit increments.
To obtain a SecureEdge Access trial license, user must submit a request via the Web UI. After submission, you will receive a trial license with 100 seats valid for 60 days.

For more information on SecureEdge licensing examples, see SecureEdge Licensing Overview & Examples.

Further Information

SecureEdge Access Plans: Cloud-Native SSE/SASE Solution.