How to Journal to the Cloud Archiving Service from Microsoft Exchange Server 2013 and Newer - Premium Journaling
Note that Barracuda Cloud Archiving Service follows the lifecycle policy of each supported vendor and does not guarantee support for versions that are end of life or end of support as indicated by the product vendor.
This article refers to the Barracuda Cloud Archiving Service, and a Microsoft Exchange Server 2013 or newer environment utilizing Premium Journaling with a Journal Rule and Exchange Enterprise Client Access Licenses (CALs).
If your Exchange environment does not support Premium Journaling, see the article How to Journal to the Cloud Archiving Service from Microsoft Exchange Server 2013 and Newer - Standard Journaling.
Note: If you have not completed the initial setup and user configuration, see the Getting Started section to activate the service and add users:
Note: Barracuda Cloud Archiving Service (BCAS) supports journaling from a single mail organization to only one BCAS account; journaling to multiple BCAS accounts is not supported. Beginning August 14, 2025, journaled mail is delivered solely to the first BCAS account in the recipient list.
Note: Barracuda Cloud Archiving Service (BCAS) supports journaling from a single mail organization to only one BCAS account; journaling to multiple BCAS accounts is not supported. Beginning August 14, 2025, journaled mail is delivered solely to the first BCAS account in the recipient list.
Ensure your configuration maintains a one-to-one mapping between the journaling address and the associated BCAS account.
Use the examples included in this article to simplify troubleshooting.
Option 1. Configure Journaling via Script
Option 2. Manually Configure Journaling
Once you complete Option 1 or Option 2, the configuration is now complete and journaled mail is forwarded to the Barracuda Cloud Archiving Service.
Note that journaled mail via SMTP has a maximum message size limit of 150MB.
Log in and go to the Search page in the web interface to verify that new mail is being processed. New Barracuda Cloud Archiving Service journaled messages are indexed upon receipt. Messages are indexed and available in the archive within a few hours after journaling.
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