Generating a Legacy API Token in SentinelOne for use in Barracuda RMM

The Barracuda RMM Support Team discovered a change in SentinelOne API access, moving from an API Token to a JWT Access Token. As the Barracuda RMM development team works on this new access token, SentinelOne has supplied us with steps to generate a legacy token for use within Barracuda RMM. 

• Log in to your SentinelOne Management Console

  • North American Dashboard: https://usea1-rmm.sentinelone.net

  • European Dashboard: https://euce1-rmm.sentinelone.net

• Click on Help

• Select API Doc

• At the search on the top left, type Generate

• Go to Users

• Select Generate API Token

• Click Run on Console

• Change "boolean" to "true" for forceLegacy on line 3

• Click on Run API Query at the bottom

• On the right-hand side, copy your token out (without the quotation marks)

• Next, log in to your Barracuda RMM instance

• Expand Configuration

• Then Integrations

• Click on SentinelOne

• Next, you want to add your email address for SentinelOne, the API Token and your Account ID

  • The Account ID is found in SentinelOne Management Console by going to Sentinels, then Account Info

• Allow for the Integration to complete, and then click Configure beside your Sites to relink them