Working with Trouble Tickets

This section provides detailed information about the following topics:

• About Trouble Tickets

• Viewing Trouble Tickets

• Adding a Trouble Ticket

• Changing a Trouble Ticket

• Printing a Trouble Ticket

• Closing Trouble Tickets

For information about integrating with a Professional Services Automation (PSA) or service desk, such as ConnectWise, Autotask, and others, see the Professional Services Automation and Service Desks.