Setting Up ServiceNow Integrations
To set up a ServiceNow integration, follow the procedures below:
Ensure the prerequisites are in place. See Prerequisites.
To install the ServiceNow Service Desk Module in Installing the ServiceNow Service Desk Module.
To integrate ServiceNow in Event Management mode in Integrating ServiceNow in Event Management Mode.
If you are using Ticket to Incident Mode, see Configuring Ticket to Incident Mode.
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