TicketHistory

TicketHistory

Column 

Type 

Description

Column 

Type 

Description

ActionID 

int 

A unique ID for the update to the ticket. 

TicketID 

int 

Uniquely identifies a ticket.

Description 

nvarchar(255) 

A description of the ticket.

ActionTime 

datetime 

The date and time the ticket was updated.

Note 

nvarchar 

A note associated with the ticket.

Identifier 

nvarchar(50) 

The name of the user who made the update.