About Sites

A Barracuda RMM site is a logical container in Service Center that helps you manage and identify devices by physical location or customer.

What Are the Options for Setting Up a Site?

A site can be monitored by:

Onsite Manager
Device Managers only
both Onsite Managers and Device Managers in a mixed environment

Onsite Manager site

Device Manager only site

Mixed site

How Do You Set Up a Site?

You create sites in Service Center by performing a series of steps in a guided setup process. See Creating a Site in Service Center.

How Do You See Whether a Site is Monitored by Onsite Manager or Device Manager?

The Central Dashboard indicates whether a site is monitored by Onsite Manager or Device Manager, and provides a warning if Onsite Manager is not communicating.

Icon	Site Deployment Method

Icon

Site Deployment Method

Site is monitored by Onsite Manager.

Site is monitored by Device Managers only.

Onsite Manager is not communicating.

How Do You Know Which Service Modules Have Been Applied to a Site?

If a site has a service module applied to it, an icon is displayed beside the site name:

Icon	Service Module
	The CloudCare service module has been applied to this site.
	The VMware ESXi service module has been applied to this site.
	The Microsoft Hyper-V service module has been applied to this site.
	The BDR Infrascale service module has been applied to this site.
	The Symantec Endpoint Protection service module has been applied to this site.
	The Symantec Backup Exec service module has been applied to this site.
	The Axcient service module has been applied to this site.

What You Can Do

For each site managed by either Onsite Manager or Device Manager, you can:

Change the status of the site from approved to on hold or rejected.
View information about a site.
Change contact information for a site.
Add notes about a site.
Change the website addresses to use to determine internet availability for a site.
Set the polling interval for printer monitoring.
Configure how frequently you want to perform a network scan.
Upgrade Device Managers at a site.

For each site managed by Onsite Manager, you can:

Set the alerting action for a site not communicating.
Set how many days before a down device is automatically deleted from a site.
Upgrade Onsite Managers at a site.