Installing Support Assistant - Hosted

Support Assistant is your company’s brandable presence on managed devices. Before installing Support Assistant, you should create a profile that defines the appearance of Support Assistant in a user’s environment. For more information on creating profiles, see the User Guide or the online help.

1. In Service Center, click Configuration > Site Management.

2. Click the name of the site where you want Support Assistants installed.

3. Click the Support Assistants tab.

4. Click Add.

5. Use the filters to narrow the list and select devices on which to install Support Assistants.

6. Click Add.

After a few moments, Support Assistant will be installed on an end user’s device.