About Alerting

An alert is an indication that a monitor meets a pre-defined condition. The Central Dashboard shows the number of active alerts.

For information about the Alerts Viewer, see https://documentation.campus.barracuda.com/wiki/pages/createpage.action?spaceKey=BRMM20241&title=Alerts%20Viewer. For information about the Alerts page, see https://documentation.campus.barracuda.com/wiki/pages/createpage.action?spaceKey=BRMM20241&title=Alerting%20Overview.

You can also view and clear alerts on a mobile device using the Mobile Service Manager. See https://documentation.campus.barracuda.com/wiki/pages/createpage.action?spaceKey=BRMM20241&title=Working%20With%20Mobile%20Service%20Manager.

What You Can Do

You can customize what actions you want to take place and how you want to be notified if a condition is met for a monitor.
Possible alert notifications and actions include the following:

Email a technician or manager
Run a script
Self-heal
Create a Trouble Ticket
Escalate the alert after a certain elapsed time to an email

Example

You can alert on low disk space for a machine in two ways: using a monitoring policy or applying a monitor and alert configuration to a device.

By default, if the Microsoft Windows 7 monitoring policy is applied to a device that uses Microsoft Windows 7, the LogicalDisk % Free Space Alert is automatically enabled and checked every 30 minutes.

To apply this monitor and alert configuration to a device, you would create a Performance Counter monitor, then:

Select LogicalDisk as the Performance Counter.
Select the drive you want to monitor.
Set the % Free Space counter.
Set the threshold information If this alert condition is met.
Send an email to the technician.