Troubleshooting Remote Connections
Here is an explanation of some common error messages you may receive when attempting to establish a remote connection:
Error | Explanation |
|---|---|
OM Server Not Available | The MWExpertSystem and OMNetworkService services are not properly responding on Onsite Manager. Restart the services and attempt to connect again. |
A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | The target device has not been configured to accept incoming remote sessions from the Onsite Manager computer. Enable the remoting options on the target device and attempt to connect again. |
Contact Us
Barracuda Campus
Barracuda Support