Customizing Service Center

You can customize the Service Center by doing any of the following:

• Setting Refresh Options for the Central Dashboard and Alert Lists

• Enabling or Disabling Website Usage Tracking

• Setting Regional Preferences

• Setting Onsite Manager Installer Preferences

• Setting the Global Default for Down Device Deletion

• Adding or Deleting Performance Counters

• Adding or Deleting SNMP OIDs

• Adding or Deleting a Custom Network Service

• Setting How Long to Keep Data

• Viewing or Changing the Communication Settings

• Setting Default Email Options

• Turning Log Monitoring On or Off

• Setting System-Wide Alerting Actions for Site Communication Failures

• Setting System-Wide Alerting Actions for New Devices

• Setting System-Wide Alerting Actions for Loss of Monitoring Protocol

• Modifying System-Wide Alert Configurations

• Creating Custom Ticket Statuses

• Working with Printer Transforms

• Setting Remote Control Options

• Configuring IP Ranges Allowed to Log In

• Configuring Idaptive

• Collecting Diagnostics for Support Purposes

• Configuring Modems