Viewing and searching previous Barracuda Assistant conversations

Viewing and searching previous Barracuda Assistant conversations

Barracuda Assistant stores the history of your conversations so you can easily review answers to questions you’ve asked before.

You can also search for previous questions. The most recent twenty questions are searched.

To view a previous conversation
  1. In the top right corner of a page, click the Barracuda Assistant button AIBarracudaAssistant.png .

  2. Click More Options MoreOptions.png.

  3. Click History BAHistory.png.

  4. Click the arrow button next to a conversation BAArrow.png.

To search previous conversation questions

Previous conversations questions are searched, not Barracuda Assistant’s answers. To open a conversation, click the arrow button BAArrow.png.

  1. In the top right corner of a page, click the Barracuda Assistant button AIBarracudaAssistant.png .

  2. Click More Options MoreOptions.png.

  3. Click History BAHistory.png.

  4. Type text in the Search box.

The search results update as you type.