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Backup Agent Does Not Start

Backup Agent Does Not Start

Aug 07, 2024

If the Backup Agent fails to start on a computer, perform a clean re-install of the software to create a new version of the catalog.

  1. Uninstall the software through Add/Remove Programs or Programs and Features in the Windows Control Panel.

  2. Find the installation folder (usually located in C:\Program Files or C:\Program Files (x86)) and rename the folder to indicate that the folder is an old installation directory.

  3. Re-install the software using the normal process.

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