As part of the Email Gateway Defense redesigned, updated user interface (UI), the Reports tab now includes new navigation, layout, and scheduling abilities. 

There are nine built in reports listed under Barracuda Reports that can be manipulated by setting column filters or choosing what and how data will be displayed. Once to your liking, they can also be named and saved for future use. These customized reports can be found under My Reports.

Insights from these reports can allow you to quickly understand the inbound and outbound traffic summaries, including a breakdown of blocked senders and recipients by type. 

Report data is real time, meaning it is constantly updated with the latest information.

Note that these reports are only available to administrators, shared between all administrators within an account. The time zone used in these reports is based on the Barracuda Cloud Control administrator account settings.

Barracuda's Built In Reports

Found under Reports > Barracuda Reports in the left navigation, these reports are designed to provide robust information about inbound and outbound mail in your organization.

The following report types do not support switching between inbound and outbound email flow: Inbound blocked emails breakdown, Top inbound email recipients, and Top inbound blocked recipients breakdown.

Inbound traffic summary

Number of inbound emails, sorted by email determination (deferred, blocked, quarantined, allowed).

Outbound traffic summary

Number of outbound emails, sorted by email determination (deferred, blocked, quarantined, allowed).

Inbound blocked emails breakdown

Number of inbound emails that have been blocked, sorted by reason (rate control, policy, spam, virus, ATP, other).

Top inbound email senders

Top inbound email senders and number of emails, sorted by email determination (deferred, blocked, quarantined, allowed).

Top inbound email recipients

Top inbound email recipients and number of emails, sorted by email determination (deferred, blocked, quarantined, allowed).

Top inbound blocked senders inbound breakdown

Top inbound senders that have been blocked and number of emails, sorted by reason (rate control, policy, spam, virus, ATP, other).

Top inbound blocked recipients breakdown

Top inbound recipients that have been blocked and number of emails, sorted by reason (rate control, policy, spam, virus, ATP, other).

Top outbound email senders

Top outbound email senders and number of emails, sorted by email determination (deferred, blocked, quarantined, or allowed).

Top outbound blocked senders

Top outbound senders that have been blocked and number of emails, sorted by reason (rate control, policy, spam, virus, ATP, other).

Blocked Reason Categories

Blocked email messages are categorized based on why they were prevented from being sent or delivered. The primary blocked categories are rate control, policy, spam, virus, ATP, and other. The other category includes the following: sender email address, phishing, extortion, inbound tls required, message too large, malformed, possible mail loop, message delivery interrupted, no spf, sender spoof protection, system sender policies.

Customize Reports

Each report can be customized in various ways. Once a report is to your liking, you can name and save it for future use. The new report is then found in the left navigation under My Reports. Once saved, new data is displayed matching your customization.

Time format – The displayed graph or chart can show data gathered Hourly, Daily, or Weekly. If this option is available, it will be at the top right, under the Save as button. Intervals are available depending on the date range selected. For example, Hourly intervals is only an option for daily and 24 hour date range, and Weekly intervals is available for monthly date range.

Visual display format – If available with the report type, you can choose how the data will be visually represented. Click the desired option to see it as a bar chart or a line graph. Note that some reports will not have both options available.

Text search – Anything entered in the Search box below the graph will be matched against data in any of the available table columns (whether those columns are displayed or not). Note that some reports will have the search option disabled due to the report content and details.

Date range – Click the calendar icon

and select from the left side of the popup to view data from the Last day, Last 7 days, or Last 30 days. Or use the calendar displays in the popup to choose the start and end date of any period in the last 30 days. 

Domain – View data from All domains or select one or more from the list of your domains. 

Email flow – View data from either Inbound or Outbound emails.

Top number – The Display dropdown is available for reports showing "Top" metrics. Limit the data in the chart by selecting Top 3, Top 5, Top 10, Top 15, Top 25, or Top 50.

Column filtering – You can also add filtering to individual columns. Click on the filter icon

to see and use filter options. Note that outbound report types have an extra column for Total encrypted count.

Saving a Customized Report

Once you have customized a report to show table and graph data to your liking, click the Save as button at top right. Then in the popup box, enter a name and click Save. Your new report can be found under My Reports in the left side navigation. Clicking on the pin icon will make that your default report and it will be displayed each time you return to Reports.

Other Report Features

Export – Click Export as and then select Download as CSV to export all data available in the table columns in CSV (Comma Separated Value) format.

Set a default report – Click on a report in the left navigation. Once highlighted, click again on the pin icon

to make that the default report. Afterwards, whenever you return to the Reports page, it will automatically be displayed. It can be one of the built in Barracuda Reports or one you have customized and saved in My Reports.