Base Licensing and Subscriptions

Base Licensing and Subscriptions

Licenses and subscription updates for the CloudGen Firewall are provided by the Barracuda Networks Online database. Single licenses for the CloudGen Firewall are bound to the MAC address of the first network interface.

CGF Hardware

For a hardware CGF (box firewall), the base license is bound to the MAC for operating the product.
An Energize Updates (EU) license is mandatory for the first year of purchase. After the first year, the customer can renew the EU license.
If the customer decides not to renew the EU license, the box will continue to run with the base license and with limited functionality, i.e., VPN.

VFC licenses (Vx, Cloud - BYOL)

For virtual CGFs, the base license is included with the Energize Updates license. An EU license is therefore required for the product to function properly.

Barracuda Networks offers the following licenses and subscriptions:

CloudGen Firewall Base License

The CloudGen Firewall base license gives you a next-generation firewall with the following features:

  • Application Control reporting

  • SSL Inspection (available on all models, except F10 and F100)

  • SD-WAN

  • Unlimited number of VPN clients (client-to-site, TINA, and IPsec VPN)

The following license types are available for your Barracuda CloudGen Firewall:

Base license type

Installed on

License bound to

Base license type

Installed on

License bound to

Hardware License

CloudGen Firewall F-Series hardware appliance

  • MAC licenses (+Serial Number)

  • Pool licenses

Virtual Firewall Cloud License (VFC)

Public Cloud (BYOL):

  • Microsoft Azure

  • Amazon AWS

  • Google Compute Cloud

Virtual Platforms:

  • VMware ESXi

  • Citrix XenServer

  • Xen

  • KVM

  • Microsoft Hyper-V

  • VMware vCloudAir

Standard Hardware (without guarantee)

  • MAC licenses

  • Pool licenses

Individual Virtual, Cloud and Software Licenses

Virtual License (VF)

  • VMware ESXi

  • Citrix XenServer

  • Xen

  • KVM

  • Microsoft Hyper-V

  • VMware vCloudAir

  • MAC licenses

  • Pool licenses

Cloud License – Azure (CAZ)

  • Microsoft Azure

  • MAC licenses (BYOL)

  • Pay-As-You-Go (PAYG) Hourly Rate

Cloud License – AWS (CAW)

  • Amazon AWS

  • MAC licenses (BYOL)

  • Pay-As-You-Go Hourly Rate

Cloud License - Google Cloud (CLD)

  • Google Compute Cloud

  • MAC licenses (BYOL)

Software License (SF/TSF)

  • Standard Hardware

  • MAC licenses

  • Pool licenses

Cold Spare Licensing

For redundancy, you can purchase a CloudGen Firewall without a license and use it as a cold spare replacement. If the production unit fails, call Barracuda Networks Technical Support to transfer the license to the spare unit and continue normal operations.

In addition to the base license, you can add the following subscriptions to use your firewall to its fullest extent:

Barracuda Energize Updates

This subscription is mandatory for every firewall for the first year. The following features are included with Barracuda Energize Updates:

  • 24x7 technical support.

  • Application Control

  • Firmware updates

  • Application Control definition updates

  • IPS/IDS engine and signature updates

  • Barracuda Web Security Gateway

  • SSL VPN template updates

  • File Content definition updates

Basic Support

Includes email support 24x7 and phone support between the hours of 9 a.m. and 5 p.m. Monday through Friday in the US (Pacific Time), Japan, China, Austria, and the United Kingdom time zones.


We value your feedback.
If you have questions, suggestions, or feedback on our documentation, contact the Campus Product Documentation team.
For general product inquiries or technical support, please contact the global Barracuda Support team.