Premium Support

Premium Support

Premium Support ensures that your network is running at its peak performance by providing the highest level of 24x7x365 technical support for mission-critical environments. A dedicated Premium Support Manager and a team of highly-skilled technical engineers provide fast solutions to high-priority support issues, ensuring that your Barracuda solution maintains continuous uptime.

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Advantages

  • Priority access to top-tier technicians

  • Proactive notifications and standby support

  • Dedicated Premium Support Manager

  • Configuration reviews to optimize your deployment

  • Root cause analysis

  • Rapid response to your support requests

 

You can find additional resources here:

Website
Terms and Conditions  
Brochure