How Device Classification Works

How Device Classification Works

Device classification is used to classify users' devices as Personal, Managed, or Supervised. This is a powerful tool that IT administrators can use in order to better manage and secure corporate devices.

Your company's web security policies and the Tamperproof feature (see below for details) are enforced, optional, or always off, depending on the classification of your device:

Classification

Web Security

Tamperproof

Notes

Classification

Web Security

Tamperproof

Notes

Supervised

On, and company web policies

are enforced.

On



Managed

On, and company web policies

are enforced, unless you opt-out.

Off



Personal

Off

Off

Your organization CANNOT see the web traffic on your

device, even if the CloudGen Access app is installed and running.

Tamperproof Feature

This feature provides your organization with the option to protect against unauthorized or accidental tampering with the app installation, security policy, and app settings on devices.   When Tamperproof is enabled, you will not see an option to quit, unenroll, or stop the CloudGen Access app on your device.

Information Logged by Your Organization

The VPN tunnel will intercept any DNS requests and will only log the requests to the organization's resources configured with the CloudGen Access App.  IT administrators can only restrict access to the organization's configured resources and applications within the CloudGen Access App.

  • The resource or application name, and when it was accessed.

  • If the Web Security feature is enabled (for Managed or Supervised devices), list of domain names and applications you accessed on your device.


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