What's New in Barracuda RMM 2023.2

Patching for macOS Applications Included with Advanced Software Management

Patching for macOS applications is now included with Advanced Software Management.

Users with Advanced Software Management can now easily patch both Apple apps and third party apps that run on macOS.

Patches that require the user to accept a EULA can’t be patched at this time.

macOS devices that are managed by an Onsite Manager must be prepared with the macOS Prep Utility, version 2023.2 or higher.

Advanced Software Management macOS policies

Advanced Software Management users can create policies to automatically find and patch the macOS applications to keep their users up to date with the latest new features and security patches.

In order to use Advanced Software Management to apply updates, you must purchase an additional license. Contact your Barracuda sales representative.

Also included is a new default policy that contains a set of defaults that applies patches to macOS apps. This default policy has been added to the default Advanced Software Management Service.

The previous default policy has been renamed to reflect that it applies to Windows applications only. The name of the existing policy will be changed on upgrade to 2023.2.

See Creating an Advanced Software Management Policy.

macOS Patch Searching

In addition to policies, you can now search for patches to apply to macOS apps on the Advanced Software Management > Manual Software Approval page and apply them to individual devices or approval groups from there.

See Choosing Which Third Party Patches to Apply.

macOS Patch Filtering on the Patch Report and Device Report Pages

You can now filter the Advanced Software Management Patch Report and Device Report pages by the following platforms:

• Windows

• Mac

See Viewing the status of third party patches and Viewing the Third Party Patch Status of Devices.

macOS Supported Versions

Barracuda RMM supports macOS Catalina (10.15) and higher.

Navigation Menu Reorganization

Several existing features have been reorganized under the new Service Delivery menu item. This menu contains the features that help you organize, define, and deliver service to your customers. These features are:

• Service Plans

• Services

• Policies

• Groups

• Service Modules

For improved navigation, several other features have been reorganized. See the table below for the new paths:

Export System Log Viewer Entries

You can now export entries in the System Log Viewer in .CSV format.

See To export syslog messages for a device in Viewing Summary Details about a Device.

BitLocker Enhancements

Bitlocker can now be enabled on data drives that are not the drive where the device’s Operating System resides, as long as the OS drive on the device is encrypted.

See To enable or disable BitLocker encryption on a drive in Customizing Devices.

Bitlocker Recovery Keys are now displayed for all encrypted devices, even for devices encrypted by Bitlocker outside of Barracuda RMM.

See To access a BitLocker recovery key for devices encrypted with BitLocker in Barracuda RMM in Customizing Devices.

Prep Utility for macOS Renamed

The prep utility for macOS devices has been renamed to the macOS Prep Utility and a new version has been released. See Deploying Onsite Manager within a Domain.  

Importing a Service Module Removed

The unused feature Importing a Service Module has been removed.

Power Management Removed

The Power Management feature has been removed.