Viewing and Clearing Suppressed Device Issues

Viewing and Clearing Suppressed Device Issues

You can view a list of suppressed issues and clear suppressed issues. When you clear a suppressed issue, you are in effect returning it to the Devices with Onboarding Issues list, with the probable intent of correcting the issue.

  1. In Service Center, click Status > Onboarding Overview.

  2. Click a site name.

  3. Click More Actions and select View Suppressed Issues.

  4. To clear suppressed issues, do one of the following:

    • To clear all suppressed issues for a device, select the check box beside the device and then click Clear All Device Issues.

    • To clear a specific suppressed issue, click the triangle beside a device, and then click Clear beside the issue description.

    • To clear all suppressed device issues, select the check box in the header row and then click Clear All Device Issues.


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