Removing a Device from Multi-Factor Authentication

To remove a device from multi-factor authentication (MFA), perform the following steps.

1. At the ECHOplatform ribbon, click Preferences, Manage Portal Timeout/Users as shown below.
   
   

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   The Contact Information page is displayed.
   
   

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2. At the Configure MFA section, click Remove Device.
   The Remove Device confirmation pop-up is displayed.
   
   

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3. Type the Authentication code and then click Yes.
   The device is removed.