Avoiding Common Problems - Best Practices

The following best practices help avoid common problems. These problems are typically caused by mistakes in setting preferences, notifications, or other configurations of the software.

• Open and locked files

• Reboot stops Backup Agent

• Backup Agent does not start

• Anti-virus exclusions

• Keep your private key safe

• Proper procedure for switching between local and online

• Keep Local Storage and Local Vault protected from crypto-type viruses