Initial Seed Requirements & Recommendations

Contact Partner Support to create a ticket for your initial seed. For contact information, see Barracuda Partner Support.

You can email or call with the specific username and subaccounts on which you would like to perform the initial seed. Barracuda emails you the Local Drive Seed form that should be returned with your drive.

Initial seed drives must be formatted as NTFS prior to seeding data to the drive. This requirement ensures the integrity of the data being copied to the drive.

File systems such as FAT32 have restrictions on the number of files in a folder that can cause problems when backing up an initial seed.

Drives that are not formatted as NTFS or are flagged by Barracuda antivirus software are returned to the customer for proper initial seed drive processing.

Initial Seed Recommendations

The following table provides the initial seed backup recommendations.

Do…	Do Not…
Send Barracuda the initial seed sooner rather than later.	Put an Initial Seed and a Local Vault on the same drive.
Run backups while the initial seed is in transit. Intelliblox® technology sends only the changes made since the initial seed was created.	Put an Initial Seed and the Temporary Space on the same drive.
Fill out the Local Drive Seed Form after the local backup is complete and send the form, along with the hard drive, to: Barracuda MSP ATTN: Client Services 100 Apollo Drive 2nd Floor Chelmsford, MA 01824	Include SQL or Exchange backups if you are doubtful of customer’s connection.
Note any special circumstances that surround this initial seed.	Delete data without resetting the account. Restore data until the initial seed data has been uploaded by Barracuda.