Onboarding and Configuration Information

Onboarding and Configuration Information

General Managed Security Awareness Training Monthly Schedule

All Campaigns are submitted on the 8th of each month, this requires us to ensure any new submissions for the service or additions/updates be in place by the 28th of the presiding month.

For Example, Campaign schedule to start on the 8th September, The Managed Security Awareness Training Team will require all updates and new additions to be completed on or before 28th of August.


Below is our operating schedule:

Deadline for
submission

Responsibility

Action

28th of the Month

MSP/SMB

Cut off date: Managed Security Awareness Training team to have received requests for next campaign

  • New Account set-ups in full (Address book received & Allow lists implemented by MSP/SMB)

  • Updates to any existing address books

Anything received after, will be applied for the following month.

1st of the Month

Barracuda

Schedules are updated

1st-4th of Month

Barracuda

Implement pre-prepared campaign content for the months run

5th of the Month

Barracuda

Campaigns Audited

8th of the Month

Barracuda

Campaigns go live, service will start submitting email

16th of the Month

Barracuda

Design next months campaign content

22nd of the Month

Global

Campaigns will end, no further submissions from the service

23rd of the Month

Global

Campaign cut off date, Training must be completed by

26th-28th of the Month

Barracuda

Reports are generated and populated into secure report library

28th of the Month

MSP/SMB

Cut off date for new and updates

(see below for a download version of this schedule)

Please click on any link below to download file for the following subjects.

Getting Set Up for Managed Security Awareness Training

General Managed Security Awareness Training Monthly Schedule

Address Book Template

Optional Exchange Online Protection Filtering Bypass (PDF)


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For general product inquiries or technical support, please contact the global Barracuda Support team.