Integrating with ESET PROTECT Cloud

Only use this integration if you are unable to use ESET PROTECT remote syslog.

This integration uses the XDR Collector. Ensure it is installed before integrating ESET PROTECT Cloud.

To integrate ESET PROTECT Cloud, first collect the information you will need, then enable the integration.

You will do the following:

In step 3, each site must have its own email address, which cannot match that of the Account Administrator.

Log into your ESET Business Account (or ESET MSP Administrator).
Navigate to User Management > New User.
Enter the API user's email address.
Configure the following options:
- Company Access: Read
- Site Access: Add a single site which the API user will have access to
- ESET PROTECT access: Read
- Integrations: enabled
Once the user has been created and authenticated, proceed to the next step.

Additional details

Retrieve the region from the ESET Web Console URL. Possible values here are: US, EU and CA.
- us02.protect.eset.com: US
- eu02.protect.eset.com: EU
- ca01.protect.eset.com: CA

In the Barracuda XDR Dashboard, navigate to Administration > Integrations.
On the ESET PROTECT card, click Setup.
Select the Enabled check box.
Select the Region.
Enter the following:
- User name
- Password
Optionally, click Test to verify the credentials.
Click Save.