Deleting the Settings for a Ticket Application Integration

Deleting the Settings for a Ticket Application Integration

You can delete all the settings for the following ticket applications:

  • Autotask

  • ConnectWise

  • ServiceNow

You might want to delete the settings for an integration if there was a mistake made in the integration or if you no longer have that application.

To delete settings for a ticket integration
  1. In Barracuda XDR Dashboard, click Administration > Integrations.

  2. Click Update on one of the following cards:

    • Autotask

    • ConnectWise

    • ServiceNow

  3. Click Edit Settings.

  4. Click the Delete All Settings button.

  5. Click Confirm.


We value your feedback.
If you have questions, suggestions, or feedback on our documentation, contact the Campus Product Documentation team.
For general product inquiries or technical support, please contact the global Barracuda Support team.