Deleting the Settings for a Ticket Application Integration

Deleting the Settings for a Ticket Application Integration

You can delete all the settings for the following ticket applications:

  • Autotask

  • ConnectWise

  • ServiceNow

You might want to delete the settings for an integration if there was a mistake made in the integration or if you no longer have that application.

To delete settings for a ticket integration
  1. In Barracuda XDR Dashboard, click Administration > Integrations.

  2. Click Update on one of the following cards:

    • Autotask

    • ConnectWise

    • ServiceNow

  3. Click Edit Settings.

  4. Click the Delete All Settings button.

  5. Click Confirm.