Autotask Integration Tasks

The Autotask integration enables you to receive daily updates from ECHOplatform for configured accounts in Autotask. Data sent to Autotask includes the following:

• Backup notifications, mapped to a Status, Priority, Queue, and Due Date in your Autotask service desk

• Backup usage, local subscription values, Imaging licensing, Hyper-V host licensing, and QuickSpin host licensing values used to update your accounts’ contracts to enable invoicing

The following table describes the necessary tasks for configuring your Autotask integration.