Public Folders Failing To Sync

If your Mailbox Level backup is failing with this error ( Failed to sync changed items for folder "Exchange\Mailboxes\"domain"\Public Folder\"Public Folder Name" ) you will want to check the permissions for the "user" backing up these folders.

1. Open Exchange Management Console.

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2. Click Toolbox.

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3. Double click on Public Folder Management Console.

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4. Click Default Public Folders to populate folders inside the console.

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5. Highlight the folder in question then click properties on the right.

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6. Make sure the user gets selected and it has these permissions Create items, Read items, and Edit all.

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7. Once complete repeat on all folders necessary and re-run Mailbox backup.