Setting up and activating products
Notes
If you click the Apps 
Some users don’t see the Apps icon in the left navigation, depending on their assigned role.
BarracudaONE offers different options that let you start using Barracuda products. These options are different for products that are active as opposed to not active.
To set up a product, start an application trial, activate a product or bundle, schedule a Managed XDR demo, or contact sales about Managed XDR, you must have an account selected. You can't start a trial with All accounts selected.
Active products
Active products are products you have have a license for or are in a trial period for.
Your active products are displayed in the Active products section, and display whether they need set up or are functioning.
When a product is active, its product card looks like this:
Icon | Displays |
|---|---|
| Displays when the product is working. |
| Displays when the product isn’t working because set up is required. You’ve activated the product, but the setup hasn’t been completed for your account. |
| Displays when the product is active due to a trial. Products with this icon also display a Functioning or Needs set up icon. |
To set up a product
Different products require different information to complete the setup.
Navigate to the Home page
.
In the Active products section, on any product card, click View details.
In the product slide out, click one of the following:
Set up
Connect to Entra ID
Follow the steps to complete the setup.
Available products
For products that aren’t active, except Managed XDR, you can:
Start a trial
Activate products or bundles
For Managed XDR specifically, you can:
Schedule a demo
Contact the sales team
When a product is available, but not active, its product card looks like this:
| |
To start a trial
Navigate to the Home page
In the Available section, on any product card, click Start trial.
The trial application page opens in a web browser.Type the following:
Email
Company name
Phone number
First name
Last name
Country
Click I accept the Terms and Conditions.
Select the size of your organization.
Select the type of organization you represent.
Click Start my trial.
It can take up to an hour for the product to be available in Apps
To activate a product or bundle
When you start this procedure, ensure you have your activation key available.
Navigate to the Home page
In the Available section, on any product card, click Start trial.
The trial application page opens in a web browser.Type your activation key.
Choose the account.
Choose the country.
Click Continue.
To schedule a Managed XDR demo
Navigate to the Home page
In the Available section, on the Managed XDR product card, click Schedule demo.
The Schedule your Managed XDR demo page opens in a web browser.Type the following:
Email
Company name
First name
Last name
Country
Phone number
Select a date and time.
Select the size of your organization.
Select the type of organization you represent.
Click Schedule my call.
To contact sales about Managed XDR
Navigate to the Home page
In the Available section, on the Managed XDR product card, click Contact sales.
Type the following:
Email
Company name
First name
Last name
Country
Phone number
Click Submit.