Working with Bailey AI Assistant

Bailey AI Assistant (formerly Barracuda Assistant) is an AI partner that helps you every day by giving you real-time insight into your data and answering questions about Barracuda products and services.

Use Bailey to query your data to get critical, up-to-the-minute insight in your own words.

Bailey can give you real-time answers about:

Alerts from all your configured products, including a breakdown by type, severity, and source.
Subscription data, such as serial numbers, trials, activation statuses, the last activation date, and end date of activation.
Product status for all your configured products supported by BarracudaONE.

Bailey can only provide information. It can't make changes, updates, or perform write operations.

Like all AIs, Bailey may provide inaccurate or incomplete information. We recommend checking responses with the provided source material.

To get the most out of Bailey, see https://documentation.campus.barracuda.com/wiki/spaces/ONE/pages/483885080.

For legal details, see the Barracuda Trust Center.

To open Bailey

In the top right corner, click the Ask Bailey button .

If you want to make the Ask Bailey part of the window wider or narrower, hover your cursor to the right of the scroll bar. When your cursor turns to a double line with two arrows, hold down the left mouse button and drag to the left to widen or to the right to narrow the Ask Bailey section.

To ask Bailey a question

Bailey can only provide information. It can't make changes, updates, or perform write operations.

Do one of the following:
- Type a question in the Ask your question box.
- Select one of the preset questions below the Ask your question box.
Click the arrow .
Optionally, give feedback on the response.

Bailey is only tested in English.

To end a conversation and start a new one

The New Conversation button only appears when there is a conversation in progress. Your current conversation is closed and you can no longer access it.

Click the New Conversation button .

Conversations are stored so you can access and review them later. For more information, see:

To close Bailey

When you close Bailey, your current conversation is preserved. The next time you open Bailey, the conversation opens.

Click the Close button .