Creating an Overage Alerts Template

Creating an Overage Alerts Template

To create an overage alerts template, perform the following steps.

  1. At the ECHOplatform ribbon, click Preferences,Manage Templates.

    campus manage termplate1.png

    The Manage Templates page is displayed with Notifications as the default view.

    campus manage termplate.png
  2. Select the Overage Alerts tab and then click the Add Templates button.
    The Alerts page is displayed with the default account email address displayed.

    campus alerts.png
  3. At the default email line, click the Enable Notification check box, and then click Save.

  4. To send alerts to other recipients with modified billing plan percentages and/or time between alerts, click the Add Extra Email button.
    The additional email field is displayed.

    campus alerts1.png
  5. Type the email, click the Enable Notification check box, and optionally overwrite the numbers in the % of Billing and Time Between Alerts fields.
    Note: The % of Billing Plan ranges from 1 to 200%.
    The Time between Alerts ranges from 1 to 31 days.

  6. If you want the email recipient to receive the same alert notifications as the previous, click the add button at the right of the email field.
    The email field is displayed.
    To delete an email, click the red X button.
    Note: If you delete email address in a section, you are prompted to delete all email addresses for that section.

  7. To save changes, click Save.
    You are returned to the Account Information page. Note that the Enabled status is set to Yes.
    The default mail notification sent is show below.

    campus alerts5.png
  8. To customize the Package Plan or Custom Billing Plan alert notification wording, click

  • Package Plan Alert Wording or

  • Custom Billing Plan Alert Wording

Applying Templates

Now that you have created your template, you can apply it to one or multiple computer accounts.