Setting up multi-factor authentication on devices

Multi-factor authentication (MFA) provides an extra layer of security to your devices, ensuring bad actors can’t access your environment if your password is compromised.

The types of MFA available depend on the applications you have.

Any user can use a MFA app.

Using an MFA app

If you set up an MFA app, you will need to provide the authentication code from the app each time you log in.

Generating recovery passwords

MFA recovery codes are one time use codes for your authenticator app that let you recover access to your account. You may need a recovery code if you can’t access your MFA method, for example, if you lose access to the device that has the MFA application on it.

To add multi-factor authentication to a device

1. If you’re not on the Profile page, in the navigation bar, click the profile icon that displays your username initials, then click Manage profile.

2. In the Multi-factor authentication area, click Add device .

3. In the Add MFA Device dialog, type a name for your device.

4. Using your preferred authenticator app, do one of the following:

   • Scan the QR code.

   • Add the Secret key.

5. Enter the code generated by your authenticator app.

6. Click Add .

To generate MFA recovery codes

1. If you’re not on the Profile page, in the navigation bar, click the profile icon that displays your username initials, then click Manage profile.

2. In the Recovery passwords area, click Generate .

3. Enter the MFA code from your authenticator app.

4. Click Continue .

5. Do one of the following:

   • Copy the codes.

   • Click Copy codes .

6. Paste the codes in a document and save them in a safe place.