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Users and Groups

Users and Groups

Jun 09, 2026

Barracuda Cloud Control (BCC) uses three layers of access control to manage what users can see and do. Understanding how these layers work together is essential before adding or managing users on your account.

Privileges, Entitlements, and Permissions

Layer

What It Controls

Where to Set It

Layer

What It Controls

Where to Set It

Privileges

BCC-level access – whether a user can manage other users or billing

Settings > Users > User Details

Product Entitlements

Which Barracuda products and services a user can access

Settings > Users > Product Entitlements

Permissions / Roles

What a user can do within each product (view only, admin, operator, etc.)

Within each product's interface or via Configure Permissions

How they work together:

  1. An administrator adds a user to the BCC account and sets their Privileges (User Management, Billing Administration, or neither).

  2. The administrator enables Product Entitlements, selecting which Barracuda products the user can access (Backup, Appliance Control, Email Gateway Defense, etc.).

  3. For products that support granular access, the administrator configures Permissions, assigning a role that determines what the user can do within that product.

Accessing User Settings

To manage users and groups, in BCC, go to Settings > Admin > Users.

You can also use https://documentation.campus.barracuda.com/wiki/spaces/BCC/pages/1638897 to store and administer BCC user accounts via your organization's LDAP servers. See https://documentation.campus.barracuda.com/wiki/spaces/BCC/pages/1638672 for details.

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