Alerts Page

Policy alerts are notifications that go out automatically whenever a message meeting specified criteria is detected entering the Barracuda Cloud Archiving Service.

The Policy alerts table displays the following information:

• Policy name – Name used to identify the Policy. Alerts for messages that trigger this Policy have this name in the Subject line.

• Saved search – The name of the Saved search used for the custom Policy. The criteria for a Policy must first be saved on the Basic > Search page. All Saved Searches available for use are listed in the drop-down menu. Searches containing tags or folders are excluded from policy alerts. Complete details of Saved searches are available on the Basic > Search page in the Saved searches tab.
  Note: Saved searches containing Tags and Saved searches with folders are not available for use in Policy alerts and do not display in the drop-down menu.

• Policy alerts email address – The email addresses that are to receive alerts whenever the Barracuda Cloud Archiving Service detects a message matching the criteria in the Saved search.

• Alert frequency – When alerts for the Policy are sent out. Alert emails include links to the message that triggered the alert. Note that policy alerts are not available in real time, but are available as:

  • Daily Digest – Once a day.

  • Weekly Digest – Every Monday.

• Actions – Available administrator actions for this Policy.

  • Search – Execute the search associated with this Policy and display the results on the Basic > Search page.

  • Edit – Edit the custom Policy alert.

  • Delete – Remove the custom Policy from the table.

1. On the Basic > Search page, click advanced filter search button

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2. Enter the criteria to be used for the Policy. Click the + (plus) and - (minus) buttons to add or remove multiple search parameter criteria. Click the and button to change it to an or, and vice versa.

3. Click Search to execute the search and verify that the provided search parameters return the expected results.

4. Click Save Search, enter the name to represent the Saved search, and click OK. This is the name used in the Saved searches tab, and is how this search is identified in the drop-down menu when creating a new policy on the Policy > Alerts page.

5. Return to the Policy > Alerts page. Enter a name to represent the policy, and select the Saved search on which to base the Policy from the drop-down menu.

6. Enter the Policy alerts email address in the provided field. For example, you may want to enter the System alerts email address as entered on the Basic > Administration page.

7. Select the Alert frequency.

8. Click Save to save and activate the Policy alert.

Note: If the custom policy was recently created or changed, the search results may vary from the Saved Search results linked from the Saved search tab on the Basic > Search page.

Note: If the Saved search is deleted from the Saved search tab on the Basic > Search page, the policy is automatically deleted from the Policy > Alerts page.

• Alert PoliciesPreview