Release Notes

Release Notes

What’s New in Cloud-to-Cloud Backup (January 23, 2026)

Enhancement
  • Updated messaging for cancelled jobs in the Audit log. [JAN-34824]

Fix
  • Fixed an issue where restoring a Plan to an alternate location would fail if the group owner was absent. Now the user attempting the restore will receive the following message: "Failed to restore the object because the selected group does not have an owner. Please restore to an alternate group instead, or assign a user as owner of this group." [JAN-34898]

  • Fixed an issue where restores with large numbers of selections may fail to start. [JAN-33575]

  • Adding support for cancelled jobs in the audit log.

What’s New in Cloud-to-Cloud Backup (January 16, 2026)

Enhancements
  • Added a clearer warning message when restoring a group to its original location is not possible due to missing group owners. [JAN-34652]

  • Enhanced support to successfully restore SharePoint lists containing lookup ID fields. [JAN-34842]

Fix
  • Removed the toggle option to access the legacy Restore page. [JAN-34709]

What’s New in Cloud-to-Cloud Backup (January 5, 2026)

Fix
  • Fixed an issue with Planner restore where restore fails on deleted users. [JAN-34217]

What's New in Cloud-to-Cloud Backup (December 2025)

Enhancements
  • Dynamic and Microsoft 365 groups can now be restored in Entra ID. [JAN-34122]

  • Added a limit of 256 characters for the search field on the Restore page. [JAN-34029]

Fix
  • Fixed an issue that displayed an incorrect revision count on the Restore page in certain circumstances. [JAN-33593]

  • Fixed an issue where some newly created vaults were not assigned to the default retention policy. [JAN-34190]

  • Fixed an issue where restore/export jobs containing items with certain characters in their name could cause the job to get stuck indefinitely. [JAN-33775]

What's New in Cloud-to-Cloud Backup (November 2025)

Feature
  • The availability to create and manage retention policies is now available in Barracuda Cloud-to-Cloud Backup!

    Choose how long you want to retain your backup data by applying customizable retention policies to each of your data sources. Backup data that falls outside of the retention period will be automatically purged. For more information, see How to Configure Retention Policies.

Fixes
  • An alert message has been added when a user does not have the appropriate permission to access a particular page. [JAN-33537]

  • Fixed an issue where search failed with an error in certain circumstances. [JAN-33114]

  • Fixed an issue where data sources were not displayed in alphabetical order in the Restore page. [JAN-32519]

What's New in Cloud-to-Cloud Backup (October 2025)

Feature
  • Barracuda Cloud-to-Cloud Backup now includes backup and recovery for Microsoft Planner data.
    Microsoft Planner is a powerful tool within the Microsoft 365 suite that enables teams to collaboratively manage tasks, projects, and workflows. With this new enhancement, you can now protect your Planner boards, tasks, and related data with the same reliability and ease you’ve come to expect from Barracuda. For more information, see New! Backup and Recovery for Microsoft Planner Now Available.

Enhancements
  • Updated the connection switcher in the user interface to modern elements. [JAN-29908]

  • Added the ability for users to filter search results in the new Restore page. [JAN-29620]

  • Added the ability for users to filter search results in the classic Restore page. [JAN-31901]

  • Added the ability for users to sort by any column in the Restore page, ascending or descending. [JAN-28331]

  • Users can now select multiple items to restore or export from the search results on the Restore page. [JAN-28809]

Fixes
  • Fixed an issue where alternate restores for Education Teams tenants failed in certain circumstances. [JAN-32269]

  • Fixed an issue to ensure the activation dialog opens in the parent window instead of the iframe. [JAN-32300]

  • Fixed an issue where hovering over a truncated entry in the Restore page now displays a tooltip with the full entry name. [JAN-32371]

  • Fixed an issue where an on demand purge job that failed with an error may be partially applied instead of being fully rolled back. [JAN-32409]

  • Fixed an issue where restores to Alternate Location were incorrectly reported in audit logs as a restore to Original Location. [JAN-31886]

What's New in Cloud-to-Cloud Backup (September 2025)

Enhancements
  • Added references to the ability to the Undo Purge action within the user interface. [JAN-31818] 

  • Added the ability to revert previously purged selections within the allowed time window via the Undo Purge button on the Reports page. See How to Back Up and Restore Your Microsoft Data. [JAN-31768] 

  • Icons have been updated in the Restore page to a standardized display across all Barracuda Networks products. [JAN-30133] 

  • Improved performance for backup jobs. [JAN-32053]

Fixes
  • Fixed an issue that prevented some data sources from starting backups if the data source was disabled when entry views were cleared. [JAN-31608] 

  • Fixed an issue that caused an infinite loading screen for accounts that were previously deleted and not properly reset. [JAN-30735] 

  • Fixed an issue that caused an incorrect revision count to be displayed when searching for items that had been purged and then backed up again. [JAN-31081] 

  • Fixed an issue where the last backup time and revision time were mismatched in certain scenarios related to deleted items. [JAN-31889] 

What's New in Cloud-to-Cloud Backup (August 2025)

Feature
Enhancements
  • Restore options enabled for Entra ID in the new Restore page. [JAN-30614] 

  • Filter option added to Cloud-to-Cloud Backup for Entra ID to locate backup content more efficiently. [JAN-29679] 

  • Full path of the selected items is now displayed during a Restore and Export in the Restore/Export page. [JAN-29410] 

  • Added ability to sort by "Deleted" status column in Cloud-to-Cloud Backup for Entra ID. [JAN-30713] 

  • Improved error messages in Cloud-to-Cloud Backup for Entra ID users. [JAN-30793] 

  • Updated the Barracuda Networks logo in email notifications. [JAN-31579] 

Fixes
  • Fixed an issue that prevented exports from succeeding. [JAN-30795] 

  • Fixed a stale data issue in the Cloud-to-Cloud Backup information displayed in the BarracudaONE dashboard. [JAN-31003] 

  • Updated "Learn more" link to the correct Campus article for Entra ID Settings page.  [JAN-30203] 

  • Fixed an issue where restoring existing conditional access policies failed for users who had platform include/exclude selections. [JAN-31558] 

  • Fixed a problem where long-running purge tasks caused connection timeouts for customers.  [JAN-31457] 

What's New in Cloud-to-Cloud Backup (July 2025)

Enhancements
  • Added a loading indicator to the region selection page to inform users that the URL is loading. [JAN-30115]

  • Deleted Status is now a sortable column in the Restore screen. [JAN-30329]

Fixes
  • Fixed a redirect issue when a customer launches Cloud-to-Cloud Backup from the BarracudaOne dashboard. [JAN-30116]

  • Fixed an issue where the user interface failed to load properly. [JAN-30119]

  • Fixed an issue where the screen would flash when switching between accounts set up in different regions. [JAN-30114]

  • Fixed an issue where the activate button was not working as expected. [JAN-30177]

What's New in Cloud-to-Cloud Backup (June 2025)

Features
  • Entra ID Backup Premium is now available! For more information, see Entra ID Backup Premium.

  • New Global Navigation Experience for Barracuda Cloud-to-Cloud Backup

    • We’re excited to announce that the new global navigation menu is now available across the Barracuda Cloud-to-Cloud Backup user interface. This update delivers a modern, streamlined experience that aligns with our broader Barracuda product ecosystem and helps you move seamlessly across Barracuda solutions.

    • This new experience is now live for all Cloud-to-Cloud Backup customers and partners globally.

Enhancements
  • Addressed an issue caused by using the "&" (ampersand) character in the alternative name of a team when restoring a team and specifying an alternative name for it. [JAN-28497]

Fixes
  • Fixed an issue that prevented Entra ID Backup Premium scheduled backups from running. [JAN-29839]

  • Fixed an issue where the Home button that navigates to BarracudaONE page was not visible. [JAN-30072]

  • Fixed an issue to allow the user to switch accounts on the region selection page. [JAN-30078]

  • Fixed an issue with an infinite loop when a user attempted to switch to an account setup in different regions. [JAN-30085]

What's New in Cloud-to-Cloud Backup (May 2025)

Enhancements
  • SharePoint welcome page is now restorable using site template. [JAN-28792]

  • Fixed a backup warning that was preventing some OneDrive files from being backed up due to a hash mismatch between downloaded files and Microsoft Graph. [JAN-27516]

  • Fixed an issue that resulted in "listFullData" appended to end of the display name on some search results. [JAN-28860]

  • This change allows disables the change made to start enforcing subscription checks. [JAN-29792]

What's New in Cloud-to-Cloud Backup (April 2025)

Enhancement
  • SharePoint site restores now support site welcome page templates. [JAN-28265]

Fix
  • Fixed the re-consent behavior for users who needed to consent to new permissions. [JAN-28519]

What's New in Cloud-to-Cloud Backup (March 2025)

Enhancements
  • Notebook files can now be exported. [JAN-27643]

  • SharePoint List restore now supports lookup columns. [JAN-27623]

Fixes
  • Fixed an issue for OneDrive, SharePoint, and Teams files backup which caused a blank hash from Microsoft, resulting in not backing up the item and displaying a warning in the report. [JAN-27482]

  • Fixed an issue that caused a new SharePoint list to be created when it failed to locate an existing list. [JAN-27525]

  • Fixed an issue that caused some Exchange exports to generate a warning. [JAN-27484]

  • Fixed an issue where the end time for running jobs in the daily summary email displayed "Running... UTC" instead of "Running..." [JAN-28013]

What's New in Cloud-to-Cloud Backup (February 2025)

Enhancements
  • Addressed an issue with restoring a specific property while restoring a site. [JAN-27065]

  • Resolved an issue where backup reports do not show "SiteNameIsReserved" warning for SharePoint/search sites with display name. [JAN-27135]

  • SharePoint restore now supports the following templates for subsites creation in addition to the team site template currently supported:

    • Community-site

    • eDiscovery-site

    • Community-Portal-site

    • Document-Center-site

    • Publishing-portal-site

    • Records-Center-site

    • Enterprise-wiki-site

Fix
  • Fixed an issue where SharePoint lists with a large number of rows may have resulted in a warning/error on the report page due to timeouts when communicating with Microsoft 365. [JAN-21009]

What's New in Cloud-to-Cloud Backup (January 2025)

Enhancements
  • New audit log type added to display enabled/disabled malware detection in the Reports page. [JAN-26535]

  • A Teams private channel can now be restored without any owners. [JAN-26870]

  • Implemented exponential retry for Exchange error "ErrorInternalServerError" to fix a warning in the backup report. [JAN-26970]

  • Resolved an issue where some customers were receiving the same unauthorized access warning during every backup of their Group/Team. This was caused by the product maintaining an out of date reference to a Group Owner that had subsequently been deleted. The Group was successfully backed up but the warning wasn't cleared correctly. [JAN-26994]

Fixes
  • Fixed an issue with the daily summary email not including some of the One drive vault job. [JAN-26438]

  • Fixed an issue in Entra ID where during backup of a profile image, the transfer engine does not retry. [JAN-26171]

  • Resolved an issue where a warning occurred when a parent object gets deleted during the backup job for Entra ID. [JAN-26172]

What's New in Cloud-to-Cloud Backup (December 2024)

Feature
  • New product capability to scan data on restore request to ensure customers do not inadvertently restore malicious files into their environment, using Barracuda's Advanced Threat Protection Service. For more information, see Malware Scanning During Restore. [JAN-26417]

Enhancements
  • Fixed an issue which caused exports of some CCBv2-protected emails to show misleading dates. [JAN-26188]

  • Fixed an issue that caused very large exports not to complete successfully. [JAN-26392]

Fixes
  • Fixed an issue that caused migrated email exports not to be placed in the correct folder in the PST. [JAN-25835]

  • Fixed an issue that caused email notifications to be sent at the wrong time. [JAN-26306]

  • Fixed an issue with email notifications not reflecting clear time zones, causing confusion. [JAN-2636]

What's New in Cloud-to-Cloud Backup (November 2024)

Enhancement
  • Updated email notification process to improve handling of daily summary emails and per-job emails. Modified email message format for a cleaner experience. [JAN-23764]

Fixes
  • Fixed an issue with incorrect language translations (German translations in Spanish locale). [JAN-25718]

  • Fixed an issue with an unexpected error that occurred when attempting to restore a dynamic group, or a user belonging to a dynamic group. [JAN-25568]

  • Fixed an issue when performing an alternate restore for Groups and inputting an owner override that would previously fail when a known owner was already present. [JAN-25483]

  • Fixed inconsistent language regarding region names in the provisioning of a new account. [JAN-24915]

What's New in Cloud-to-Cloud Backup (September 2024)

Feature

Entra ID Backup is now available for Cloud-to-Cloud Backup! For more information, see /wiki/spaces/BCCB/pages/252743556.

What's New in Cloud-to-Cloud Backup (April and May 2024)

Enhancement
  • Modified the default setting to Off for the backup of Recoverable Items and Archive Mailbox Recoverable Items in Exchange for new customers. This will improve backup/restore job speeds and prevent backing up data unnecessarily. Customers can enable this option if necessary by contacting Barracuda Networks Technical Support. [JAN-14232]

Fixes
  • Fixed an issue that caused backup selection changes to appear incorrectly in the Audit Log for some customers. [JAN-20986]

  • Fixed an issue that caused some browsers to display a message indicating that the connection was not private when using the More Information link from the Job Report email notifications. [JAN-20752]

  • Fixed an issue that caused exports of Exchange data to produce PST files in excess of the 10GB max size, causing the export to fail for some customers. [JAN-20498]

  • Fixed an issue that prevented daily summary emails from being delivered to a small subset of customers. [JAN-20807]

  • Fixed two issues that prevented Exchange exports from completing successfully for some customers. [JAN-20972] [JAN-21039]

  • Fixed an issue that prevented completed tasks from being included in Exchange export jobs for some customers. [JAN-21539]

  • Fixed an issue that prevented some German characters from being properly captured in the file when attempting Exchange exports. [JAN-21383]

  • Fixed an issue that prevented the Exchange backup from being correctly provisioned during initial setup for some customers, causing a ‘Something went wrong’ message to display in the application. [JAN-21763]

  • Fixed an issue that caused errors for some customers when searching on the Protect page. [JAN-21115]

  • Fixed an issue where ‘Out of range’ warnings were generated for Teams backup jobs, preventing the job from completing successfully. [JAN-21227]

  • Fixed an issue where inaccurate results were returned for some customers when using date filters during search on the Protect page. [JAN-21411]

  • Fixed an issue where no warning message was captured in the job log for a site, team, or drive when Microsoft blocks access to the item, which is expected behavior in some cases due to the item being archived. We will now display a message indicating “This site, team, or drive cannot be backed up as access is blocked by Microsoft.” [JAN-20372]

What's New in Cloud-to-Cloud Backup (March 2024)

Enhancement
  • Improved the Export details page to display an explanation with instructions when an error prevents Cloud-to-Cloud Backup from fully detailing the contents of the export job. [JAN-17875]

Fixes
  • Fixed an issue that caused some large Exchange exports to complete without making any PST files available. [JAN-19543] [JAN-19709]

  • Improved error handling when restoring a SharePoint list due to a timeout when communicating with the Microsoft 365 backend to reduce errors. [JAN-20166]

  • Fixed an issue that prevented some SharePoint jobs from appearing in email notifications. [JAN-19759]

What's New in Cloud-to-Cloud Backup (February 2024)

Enhancements
  • Improved usability to the daily summary emails to group jobs by connection for multi-tenant customers. Emails now also include job start times and will show in-progress jobs that have been running for more than 24 hours. [JAN-18091]

  • Improved parsing of the subject line of job report email notifications for customer process automation purposes. [JAN-19422]

Fixes
  • Fixed an issue that caused an incorrect Info message “Unable to restore as Microsoft indicates that tabs are not supported on this channel.” to appear in the backup job logs due to Microsoft’s retirement of wiki tabs in Teams (not supported by the Microsoft Graph API, and therefore also not supported in Cloud-to-Cloud Backup). [JAN-19724]

  • Fixed an issue that caused a warning to incorrectly appear in the job log when restoring an empty SharePoint list. [JAN-19563]

  • Fixed an issue that caused legacy Cloud-to-Cloud Backup (V2) data to incorrectly appear in a search of current Cloud-to-Cloud Backup data. [JAN-18747]

  • Changed the issue type for “Could not complete restore. Insufficient storage available on the target” restore log message to Warning instead of Info. [JAN-19059]

  • Fixed an issue that caused restore jobs of legacy Cloud-to-Cloud Backup (v2) Exchange data to run indefinitely for some customers. [JAN-19292]

  • Fixed an issue that caused restore jobs of legacy Cloud-to-Cloud Backup (v2) data containing a large number of items to fail for some customers. [JAN-18255]

  • Fixed an issue that caused timeouts on the Protect page in some cases. [JAN-17481]

  • Fixed an issue that prevented backup jobs from completing for some customers. Customers who have excluded subsets of their data to allow backup jobs to complete can remove these exclusions. [JAN-17862]

  • Fixed an issue that prevented the backup of certain encrypted files for some customers. [JAN-19077]

What's New in Cloud-to-Cloud Backup (January 2024)

Enhancement
  • Increased the Exchange export to PST file size maximum to 10GB per PST file. Note that this is not a total export limit; exports exceeding 10GB will result in multiple PST files available for export. [JAN-16590]

Fixes
  • Fixed an issue which caused a private channel restore to fail if it had owners that were not team owners. [JAN-17985]

  • Fixed an issue that caused some customers to receive excessive failed Exchange items in backup job reports due to invalid attempts to retrieve unsupported message types. [JAN-18700]

  • Fixed an issue that caused some Exchange exports to fail in the Germany region. [JAN-18722]

  • Reclassified the restore job message Teams Channel App Does Not Support Tabs as an Info message type to reduce unnecessary errors in job reports. [JAN-18633]

  • Added a new Warning message when a OneNote file cannot be backed up, indicating that Microsoft does not allow OneNote files to be over 2 GB. [JAN-18748]

  • Fixed an issue that was causing Teams backup jobs to stall in some cases. [JAN-2778]

What's New in Cloud-to-Cloud Backup (December 2023)

Enhancement
  • Improved SharePoint lists backup process to run faster, reducing Microsoft throttling & timeouts. [JAN-17543]

What's New in Cloud-to-Cloud Backup (November 2023)

Enhancements
  • Improved the Protect page so table entries are now sorted alphabetically by default, irrespective of case. [JAN-16839]

  • Improved job notification emails to include the connection name as part of the email body to clarify the source of the email for MSP and other multi-tenant customers. [JAN-17865]

Fixes
  • Refined the descriptions for various error, warning, and informational messages to ease troubleshooting. [JAN-15655] [JAN-17625] [JAN-17341]

  • Fixed an issue that caused some very large PST exports of Exchange data to appear to be complete but with nothing to export due to a timeout. [JAN-18229]

  • Improved the resiliency of backup processes to account for transient connection errors returned by Microsoft that prevented processing of mailboxes in some cases.  [JAN-18029]

  • Addressed an issue where some Exchange mailboxes with configuration problems caused the entire backup to fail, allowing the backup job to complete and report a warning for the specific mailbox. [JAN-10630]

  • Fixed an issue that caused a list with a personOrGroup type column to be restored without data in that column. [JAN-17596]

  • Fixed an issue that prevented the export or restore of legacy (v2) top level items (mailboxes, drives, etc). [JAN-18176]

  • Fixed an issue that caused some emails to appear twice in search results. [JAN-18253]

  • Fixed an issue that prevented the restoration of a private channel during a Teams alternate destination restore for some customers. [JAN-17672]

  • Fixed an issue that caused an incorrect pop-up message when search results were excluded due to broad search terms. [JAN-17838]

  • Fixed an issue that caused errors for some customers when attempting an alternate restore of Teams and Teams Private channels in some cases. [JAN-17720]

  • Fixed an issue that periodically resulted in some Exchange mailboxes being skipped during backup when processing tenants with a large number of disabled unlicensed mailboxes. [JAN-17939]

  • Fixed an issue that caused loading timeouts on the Dashboard and/or Reports pages for some customers. [JAN-17836]

What's New in Cloud-to-Cloud Backup (October 2023)

Features
  • SharePoint restore options now support the Thumbnail, Choice - DropDownMenu, and MultiLine Text column types. [JAN-16113]

  • Added support for restoring Teams shared channels. [JAN-17307]

  • Updated the activation buttons in the application to utilize the new Barracuda product activation manager site, which has replaced the former activation process. [JAN-17230]

Fixes
  • Fixed an issue that caused some large export jobs that had run for more than a week to fail. [JAN-17520]

  • Fixed an issue that generated a “Folder exists” error and prevented successful export of some Exchange data. [JAN-16501]

  • Fixed an issue that erroneously caused backup errors to be included in the job log for SharePoint sites that no longer exist. [JAN-17072]

  • Fixed an issue that caused failures of SharePoint, OneDrive, or Teams exports to zip in some cases. [JAN-15064]

  • Fixed an issue that prevented the restore of Teams shared channels with multiple owners. [JAN-17049]

  • Fixed an issue that caused OneDrive, SharePoint, and Teams backups to stall and appear as running for days in some cases, preventing subsequent backup jobs from executing. [JAN-17263]

  • Fixed an issue that prevented the Protect page from loading consistently for some customers. [JAN-17279]

  • Fixed an issue that prevented all Cloud-to-Cloud Backup legacy (previously V2) data to display on the Protect page in the current Cloud-to-Cloud Backup application. [JAN-17478]

  • Fixed an issue caused by a change from Microsoft to the OneNote notebook structure, which prevented backing up of notebooks in some cases. [JAN-17589]

  • Fixed an issue that prevented the restore of a Teams private channel to an alternate location if that private channel contained a configured list of owners. [JAN-17371]

  • Fixed an uncommon issue that prevented the restore or export of some items listed on the Protect page. [JAN-17441]

What's New in Cloud-to-Cloud Backup (September 2023)

Enhancements
  • Improved the Exchange export to PST functionality by increasing the export file size to 4GB per PST file. Note that this is not a total export limit. Exports exceeding 4GB will result in multiple PST files available for export. [JAN-16775]

  • Improved the detection and reporting of items that cannot be backed up. [JAN-15184]

Fixes
  • Fixed an issue that caused an error when attempting to back up users with a UPN that starts with a $ character. [JAN-15901]

  • Fixed an issue that caused errors during an export containing a large number of empty folders. [JAN-15537]

  • Fixed an issue that prevented some customers migrating from the legacy Cloud-to-Cloud Backup application to access the required reauthorization screen in the current Cloud-to-Cloud Backup application. [JAN-16276]

  • Fixed an issue that caused throttling and error messages if a OneDrive file was edited in Microsoft 365 during an export from Cloud-to-Cloud Backup that included that OneDrive file. [JAN-15337]

  • Fixed an issue that caused emails exported to a PST to not have a “Received” date. [JAN-16101]

  • Fixed an issue that caused errors for some customers when exporting legacy (V2) data from the current Cloud-to-Cloud Backup application. [JAN-16679]

  • Fixed an issue where some backup jobs returned a “Received message exceeds the maximum configured message size” error message. [JAN-16680]

  • Fixed an issue that caused export failures for Exchange messages where the name length exceeded 256 characters. [JAN-16669]

  • Fixed an issue that caused excessive throttling during OneDrive backup jobs for some customers that, in rare cases, could prevent the user’s OneDrive from being backed up. [JAN-15158]

  • Addressed an issue where a SharePoint backup selecting a number of sites would fail if one of the sites was inaccessible (e.g. locked). The problem site is now skipped and other sites will be backed up. No errors/warnings will be generated. [JAN-16840]

  • Fixed an issue that caused some Teams channels to occasionally fail to restore if the owner that created the channel has not yet been added to the newly created Team. [JAN-16759]

  • Fixed an issue that caused exporting or restoring to an alternate location to fail for some customers. [JAN-17197]

What's New in Cloud-to-Cloud Backup (August 2023)

Enhancement
  • All exports from Exchange Online data will now result in .PST files, available worldwide. ZIP and nested ZIP files will no longer be necessary. [JAN-14698]

Fixes
  • Fixed an issue that sometimes caused export jobs to fail. [JAN-16242]

  • Fixed an issue that caused some data to be missed during OneDrive backups for some customers. [JAN-16240]

  • Improved report messaging for a restore run on a shared or private channel in a team when one of the members (owner or user) is no longer on the tenant. [JAN-15782]

  • Fixed an issue that caused some Exchange exports to PST to fail. [JAN-16075]

  • Fixed an issue that caused Microsoft tenant reauthentication to fail for some legacy (V2) customers when using the current version of Cloud-to-Cloud Backup for the first time. [JAN-16095]

  • Fixed an issue that caused an error when an email of around 4MB was exported. [JAN-15720]

  • Fixed an issue that caused the exports to PST to fail in some instances. Note that this is only relevant where export to PST is enabled, currently in Canada & West Europe. [JAN-15791]

What's New in Cloud-to-Cloud Backup (July 2023)

Fixes
  • Fixed an issue during restore of V2 emails where a “mailbox full” situation on the destination mailbox was being misreported as an “Unable to export message” error. [JAN-14740]

  • Fixed issues that occasionally caused corruptions in zips generated by export. [JAN-15132]

  • Fixed an issue that occasionally caused an unnecessary repeated warning to appear in some backup job logs. [JAN-15377]

  • Improved Protect page loading behavior to reduce intermittent errors when rendering the page view. [JAN-15332]

  • Fixed an issue that caused some export jobs to be slower than expected. [JAN-15460]

  • Improved error reporting for a notebook restore unable to find the default document library of the target site. [JAN-15197]

  • Fixed an issue that caused some Tabs/Channels to be skipped in the event of a Microsoft Graph error. This fix allows the channel to be captured even if the Tab has issues. [JAN-15063]

  • Fixed an issue that prevented some aspects of the application from appearing for some customers after initial setup and connection to Microsoft 365. [JAN-15106]

  • Fixed an issue that caused a failure while retrieving Team channel tab information in some cases, causing the channel to be blocked from backup. [JAN-14667]

  • Fixed an issue that caused excessive throttling in the UK South region. [JAN-15636]

  • Fixed an issue that prevented backing up of SharePoint lists or document libraries in some cases due to an error in the column definition. [JAN-15018]

  • Fixed an issue that prevented Exchange Tasks from being exported correctly in some cases. [JAN-14136]

  • Improved the messaging for some unsupported Teams channel tabs that were formerly returning a generic error during restore jobs. [JAN-14127]

  • Fixed an issue that prevented the export of some emails having a property indicating use of UTF-7. [JAN-13987]

  • Improved handling for SharePoint sites using non-standard site identifier formats. [JAN-14868]

What's New in Cloud-to-Cloud Backup (June 2023)

Enhancements
  • All exports from Exchange Online data will now result in .PST files. ZIP and nested ZIP files will no longer be necessary. For more information, see /wiki/spaces/BCCB/pages/167578991Note: Existing customers will migrate to this new PST export feature over the coming weeks.

  • Improved the options available in OneDrive when searching for users to return results based on email address, UPN, or display name. [JAN-14510]

  • Updated the catalog for Exchange emails exported to PST to add a section listing items that currently cannot be exported. Future releases will address these items in order to support as many file types as possible. [JAN-14722]

Fixes
  • Fixed an issue that was caused Teams private site channel backups to be duplicated under the SharePoint data source. [JAN-14576]

  • Improved error messaging to explain the specific issue that sometimes occur during the restore of a Teams channel that contains a Microsoft Education Insights tab, which is not currently supported. [JAN-14135]

  • Improved error messaging for a site permission that could not be restored for a user that no longer exists in the tenant but still has rights during the restore of a SharePoint site. [JAN-14234]

  • Improved error messaging for a failure to back up a OneNote file due to Microsoft disallowing OneNote section downloads over 2GB. This was formerly classified as a generic error. [JAN-13581]

  • Fixed an issue that caused errors or warnings during the backup of group mailboxes. [JAN-14264]

  • Fixed an Exchange item restore issue that failed with the error “The defaultFolder cannot be created by XSO”. The item is now allowed to be restored, which may result in duplicate items. [JAN-13630]

  • Improved error messaging for a SharePoint restore when a permission has a role definition value not in the expected range. This was formerly classified as a generic error. [JAN-14156]

  • Improved restore and export processes for issues related to missing nodes that now allow jobs to complete successfully. Details are mentioned in the job report. [JAN-13104]

  • Improved Protect page loading behavior to reduce intermittent errors when rendering the page view. [JAN-14345]

  • Fixed an uncommon issue preventing the application from finding a user record in Active Directory if that user’s UPN contained an apostrophe, generating a user not found in AD message in SharePoint or Teams backup reports. [JAN-14333]

  • Improved functionality of Teams backup to improve the ability to capture Tabs data during backup jobs. [JAN-14312]

  • Fixed an issue that caused backup delays in some cases where a group mailbox contained more than ~500 folders. [JAN-14575]

What's New in Cloud-to-Cloud Backup (May 2023)

Enhancement
  • Cloud-to-Cloud Backup now supports designating a new Team owner when restoring to an alternate location during the Restore setup process. [JAN-10148]

Fixes
  • Addressed some minor user interface bugs related to multi-tenant functionality. [JAN-11596]

  • Improved performance for searching backed-up data. [JAN-14184]

  • Fixed an issue that resulted in unnecessary missing ancestor warnings in backup reports. [JAN-14064]

  • Fixed a rare issue that caused very large exports to timeout in some circumstances. [JAN-14168]

  • Fixed an issue that occasionally prevented successful back up for a Team or Group mailbox. [JAN-13585]

  • Fixed an issue where some customers are seeing a AllProxyAddressFailedForMailBox warning continuously during backup. [JAN-13929]

  • Fixed an issue that caused a failure report when exporting some data originally backed up by Cloud-to-Cloud Backup v2. [JAN-13882]

  • Improved handling of transient Out of Memory messages affecting some customers. [JAN-13768]

  • Fixed an issue backing up children of a folder is skipped due to invalid folder class, resulting in missing ancestor warning in backup reports. [JAN-12834]

  • Fixed an issue where valid data was blocked from backup due to failing data integrity checks. [JAN-13012]

  • Fixed an issue where export jobs were occasionally reporting no files found to export. [JAN-13304]

What's New in Cloud-to-Cloud Backup (April 2023)

Features
  • Cloud-to-Cloud Backup now supports the backup and restore of Tabs within Microsoft Teams. The initial release of this feature supports tabs linking to the following items: Word Documents, Excel Spreadsheets, Teams Tasks, SharePoint Document Libraries, OneNote Notebooks, PowerPoint Decks, SharePoint Forms, SharePoint Lists, SharePoint Site, Teams Whiteboard, Website URL, Teams Wiki, and links to almost any file stored in OneDrive or SharePoint. [JAN-12345]
    Note: This enhancement supports backing up the tab and link pointing to the target resource. Backing up the resource file is already supported as long as it is saved in OneDrive, SharePoint, Teams, or Exchange.

  • Cloud-to-Cloud Backup now supports backup, restore, and export of files encrypted using Microsoft's Azure Information Protection (AIP) and/or with applied sensitivity labels using Microsoft's Azure Rights Management (ARM), including capturing and restoring sensitivity labels as applicable. [JAN-11947]

Fixes
  • Reclassified the Microsoft response "exchange.AllProxyAddressFailedForMailBox" from an Info to a Warning message, as the data was not able to be backed up during that Exchange backup job. Note that this is an uncommon and transient error, and the data is typically backed up on the next job. [JAN-13071]